HUNGER AID WELFARE SOCIETY
Hunger Aid Welfare Society (“Hunger Aid”, “Society”, “we”, “us”, “our”) is a registered non-profit organization working with the primary objective of preventing food wastage and addressing hunger. Hunger Aid collects surplus, leftover, and excess food from bakeries, restaurants, social and private functions, religious institutions such as Gurudwaras and temples, corporate offices, and individuals, and distributes the same to underprivileged and needy persons. To enable this activity, the Society incurs expenses towards transportation, fuel, vehicles, cold storage, food handling, packaging, volunteers, manpower, awareness campaigns, and other operational costs. Voluntary donations received by the Society are utilized solely to further these objectives.
PRIVACY POLICY
Hunger Aid is committed to respecting and protecting the privacy of its donors, volunteers, beneficiaries, partners, and website users. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with our website, donation platforms, or activities.
Information Gathering
Hunger Aid may collect information from users and donors in multiple ways, including but not limited to when a user makes an online or offline donation, registers as a volunteer, participates in a campaign or food drive, signs up to receive updates, newsletters or communications, or contacts the Society through the website or other communication channels.
While making a donation or registering with Hunger Aid, individuals may be required to submit certain personal information to help ensure transparency, accountability, and compliance with applicable laws. This information may include name, email address, postal address, phone number, payment transaction details, and any other information voluntarily provided by the user.
Hunger Aid does not collect or record personal information unless the user voluntarily chooses to provide such information.
Use of Personal Information
General browsing of the Hunger Aid website remains anonymous. The website may collect non-personal information such as date, time, location of access, pages visited, and internet service provider details solely for statistical analysis, website administration, and improvement purposes.
By registering, donating, or signing up for any service or communication offered by Hunger Aid, users explicitly authorize the Society to collect and use information based on such interactions. The information collected is used strictly in accordance with the user’s instructions and applicable laws.
Hunger Aid keeps all user information strictly confidential. Information collected is accessed only by authorized officials, staff members, or volunteers of the Society. Personal data is never sold, rented, traded, or shared with third parties except where required for payment processing, legal compliance, statutory reporting including 80G and CSR requirements, or by law.
Information provided to Hunger Aid may be used for maintaining accurate donation records, issuing donation receipts, updating donors and supporters about Hunger Aid’s programs, food distribution activities, and impact reports, enabling donors to opt out of communications, understanding user engagement, and improving operational efficiency.
Data Retention & Deletion
Hunger Aid retains personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or regulatory requirements. Users may request deletion of their personal information by contacting the Society through its official email address. Subject to statutory obligations, such information will be deleted within a reasonable period.
Privacy of Email Lists
Individuals who subscribe to Hunger Aid’s mailing lists through the website or campaigns are added to the Society’s internal database. Hunger Aid does not sell, rent, loan, trade, or lease email addresses or contact details to any external entity.
Cookie Policy
Cookies are small data files placed on a user’s device to enhance website functionality and user experience. Hunger Aid may use cookies to recognize returning visitors, understand usage patterns, and improve website performance. Users may configure browser settings to accept, reject, or notify them of cookies. Disabling cookies may affect certain website features.
Payment Gateway Security
Hunger Aid uses secure and reliable third-party payment gateways such as Cashfree for processing online donations. Payment information is transmitted through encrypted SSL connections. Hunger Aid does not store or have access to donor card numbers, bank account details, or payment credentials. Multiple layers of security are employed by payment gateway providers to safeguard donor information.
External Web Services & Links
The Hunger Aid website may contain embedded content or links to external websites and services. Hunger Aid has no control over and is not responsible for the privacy practices, content, or data collection methods of such third-party websites. Users are advised to review the privacy policies of external websites before sharing personal information.
REFUND & CANCELLATION POLICY
Hunger Aid Welfare Society receives voluntary donations to support its charitable mission of reducing food wastage and hunger. Donations received are utilized for food collection, transportation, storage, distribution, and other operational and welfare activities.
All donations and payments made to Hunger Aid Welfare Society are voluntary in nature and are final and non-refundable.
Once a donation/payment has been successfully processed, it cannot be cancelled, reversed, or refunded under any circumstances. The Society does not entertain any requests for cancellation or refund, including but not limited to duplicate payments, technical errors, mistaken transfers, or unauthorized transactions.
By making a donation/payment, the donor acknowledges and agrees to this Refund & Cancellation Policy.